Terms of Service

Terms of service

January 2025

Please carefully read the following Terms of Use before using the nuovalucebeauty.com website. Individuals must be 25 years of age or older to use this website and you warrant that you are 25 years of age or older. By accessing and/or using our website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you may not use this site. Nuovaluce Beauty reserves the right, at any time, to modify, alter or update these Terms of Use, and you agree to be bound by such modifications, alterations or updates.

Copyright

All content included in our website, such as text, graphics, logos, button icons, images, audio clips and software, is the property of Nuovaluce Beauty or its content suppliers and is protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement and assembly) of all content on NuovaluceBeauty.com is also the exclusive property of Nuovaluce Beauty and protected by international copyright laws. All software used on NuovaluceBeauty.com is the property of Nuovaluce Beauty or its software suppliers and protected by international copyright laws. Permission is granted to electronically copy and print hard copy portions of NuovaluceBeauty.com for the sole purpose of placing an order with NuovaluceBeauty.com or using the website as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of NuovaluceBeauty.com is strictly prohibited.

Trademarks

All trademarks, logos, service marks and trade names on this website are proprietary to Nuovaluce Beauty or other respective owners that have granted Nuovaluce Beauty the right and license to use such intellectual property. Unauthorized use thereof, whether or not such use is tied to any commercial endeavors, is strictly prohibited.

Disclaimer

The information, services, products offered for sale and materials contained in and/or advertised on NuovaluceBeauty.com, including, without limitation, text, graphics and links, are provided on an "As Is" basis with no warranty. TO THE MAXIMUM EXTENT PERMITTED BY LAW, Nuovaluce Beauty AND ITS PARENT, SUBSIDIARIES, AGENTS, AFFILIATES, SUPPLIERS, SUCCESSORS AND ASSIGNS, AND THEIR RESPECTIVE DIRECTORS, MEMBERS, SHAREHOLDERS, OFFICERS, EMPLOYEES, AGENTS AND REPRESENTATIVES (COLLECTIVELY, THE “RELEASED PARTIES”) DISCLAIM ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS AND MATERIALS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. In addition, Nuovaluce Beauty and its suppliers do not represent or warrant that the information accessible via NuovaluceBeauty.com is accurate, complete or current. We are not responsible for typographical errors. Price and availability information is subject to change without notice.

Product Information, Pricing, and Customer Orders Fulfillment

Most of the products displayed on our website are available in Nuovaluce Beauty-affiliated salons while supplies last. In some cases, merchandise displayed for sale on NuovaluceBeauty.com may not be available in stores. The prices displayed on the website are quoted in U.S. dollars or any other currency and are valid. The particular technical specifications and settings of your computer and its display could affect the accuracy of its display of the colors of products offered on the website.

You must be 18 years of age to purchase our products or merchandise. We reserve the right, without prior notice, to discontinue or change product specifications and pricing at our sole discretion. While we strive to ensure accurate, error-free pricing, we reserve the right to modify or revoke any offer to correct any errors, inaccuracies, or omissions. This includes changes/corrections after an order has been submitted, after it has been confirmed, or after your credit card has been charged. If we discover an error has occurred after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded the full amount of your order. We further reserve the right to modify, suspend, or terminate any and all promotions, offers, or sales due to circumstances that may limit or otherwise restrict our ability to fulfill an order including, but not limited to: (i) technical, hardware, or miscellaneous software malfunctions; viruses; network or electronic malfunctions of any kind; and (ii) any human error that may occur regarding promotions, offers, or sales.

Your order is expressly conditioned on acceptance of the Terms of Use. If you order a product, payment must be received by us prior to our acceptance and execution of the order. In the event certain customer information is missing or incorrect, we may require additional information in order to fulfill your order as further described below.

We do not accept wholesale orders in any form or manner and such sales are strictly prohibited. In the event we discover that an order has been made with the intent to resell items offered on the website, or that an order has been made with the intent to engage in fraudulent activities of any kind, we reserve the right to immediately cancel the order, suspend or terminate the corresponding account, and pursue any and all legal remedies available to us under applicable law.

With the exception of limited-time promotional offers that include free shipping and handling, we will add applicable shipping and handling fees to your order. Unless otherwise noted, we will use commercially reasonable efforts to ship products within a reasonable time after receipt of your properly completed order. Although we may provide delivery or shipment timeframes or dates, you understand that those are our good-faith estimates and may be subject to change.

We are required to collect applicable state and local sales tax on orders shipped to certain states and we are required to follow the rules of each state. Your order will include the appropriate state and local taxes as required by law.

Automatic Renewal Terms

If you are placing an order online or by telephone as part of our automatic renewal program, your participation will remain in effect until it is cancelled. We may, in our sole discretion, terminate your participation in the program at any time without notice to you.

IF YOU SUBSCRIBE TO OUR AUTOMATIC RENEWAL PROGRAM AND YOU HAVE PROVIDED US WITH A VALID CREDIT CARD NUMBER OR AN ALTERNATE PAYMENT METHOD, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUCCESSIVE SHIPMENT OF PRODUCT OR, IF ELECTED BY YOU AT THE TIME OF ENROLLMENT, IN MONTHLY INSTALLMENTS ON APPROXIMATELY THE SAME DATE EACH MONTH, AND WILL BE BILLED TO THE PAYMENT METHOD YOU PROVIDED TO US AT THE TIME OF YOUR INITIAL PURCHASE AND ENROLLMENT. IF YOU WISH TO CANCEL YOUR PARTICIPATION IN OUR AUTOMATIC RENEWAL PROGRAM, YOU MAY DO SO AT ANY TIME BY CALLING A CUSTOMER SERVICE REPRESENTATIVE AT THE TELEPHONE NUMBERS LISTED ON THE WEBSITE UNDER CUSTOMER SERVICE.

You are obligated to provide current, complete, and accurate information for your billing account. You are responsible for promptly updating all information to keep your billing account current, complete, and accurate (e.g., change in billing address, credit card number, or credit card expiration date). You must promptly notify us if your credit card information is cancelled or is no longer valid (e.g., loss or theft). Changes to such information can be made by calling a customer service.

Privacy

By using cookies and other methods, NuovaluceBeauty.com automatically recognizes the user’s IP address and collects information regarding which pages are visited and other aggregate information. Static IP addresses are considered personal information. For mobile users accessing the website, we automatically collect your Unique Device Identifier which is also considered personal information. However, the user cannot be recognized as a specific individual simply from a UDI or Static IP address. We collect personally identifiable information volunteered by the user for promotions, e-commerce, or interactive elements. We may share your personally identifiable information with third parties authorized by us for the purpose of enabling us to provide services to you and to analyze the user data collected. Aside from these authorized third parties, we will not release credit card, financial, or personally identifiable information to any third parties. For more information regarding our privacy policy, please visit our privacy page.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency